This paper tells the enlightening and inspiring story of the transformation one organization chose to take on, to move itself from a relatively good provider of domestic violence services, to a leader among trauma-informed care providers. It is a transparent telling of where Rainbow Services began this journey, back before 2006, to where it is today. In this narrative, the changes for Rainbow Services, Ltd. as an organization, for its staff, and for its participants, will be shared to help illustrate what the transformation looks and feels like. Although their journey has not ended, it should be clear that significant, exemplary progress has been made for all concerned. The stories told today are far different from the two stories about participant and staff experiences at the beginning of this narrative.
